Privacy Policy

1. Introduction

StropManne ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website stropmanne.com or use our car rental services in Singapore.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account or make a reservation
• Subscribe to our newsletter
• Contact us through our website or customer service
• Participate in surveys or promotions

This information may include:

• Full name and contact information
• Email address and phone number
• Driver's license and identification details
• Payment and billing information
• Emergency contact information

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• IP address and geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website information

3. How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: Process reservations, manage rentals, and provide customer support
• Communication: Send booking confirmations, updates, and respond to inquiries
• Marketing: Send promotional offers and newsletters (with your consent)
• Legal Compliance: Meet legal and regulatory requirements
• Safety and Security: Protect against fraud and ensure service security
• Business Operations: Analyze usage patterns and improve our services

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing
• Insurance services
• Vehicle maintenance and roadside assistance
• Marketing and analytics

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Court orders or legal process
• Government or regulatory requests
• Law enforcement investigations
• Protection of our rights and safety

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

• Unauthorized access or disclosure
• Alteration or destruction
• Loss or theft
• Accidental damage

Our security measures include:

• Encryption of sensitive data
• Regular security assessments
• Employee training on data protection
• Secure data storage and transmission

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect usage information. Our Cookie Policy provides detailed information about:

• Types of cookies we use
• How to manage cookie preferences
• Third-party cookies
• Opting out of tracking

7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Access and Correction

• Request access to your personal information
• Correct inaccurate or incomplete information
• Update your contact preferences

7.2 Marketing Communications

• Unsubscribe from marketing emails
• Opt out of promotional communications
• Modify communication preferences

7.3 Data Portability and Deletion

• Request a copy of your data in a portable format
• Request deletion of your personal information (subject to legal requirements)

8. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain business records

Typical retention periods:

• Customer accounts: 7 years after account closure
• Rental records: 7 years after rental completion
• Marketing data: Until you unsubscribe or request deletion
• Website analytics: 26 months

9. International Data Transfers

Your information may be transferred to and processed in countries other than Singapore. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover that we have collected information from a child under 18, we will delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

• Post the updated policy on our website
• Update the "Last Updated" date
• Notify you of significant changes via email
• Obtain your consent for material changes if required

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

14. Governing Law

This Privacy Policy is governed by the laws of Singapore, including the Personal Data Protection Act (PDPA). Any disputes arising from this policy will be subject to the jurisdiction of Singapore courts.